Customer reviews of Terminal Cars

By Ikhlas I on 05 June 2020 | Purchase not verified

The best dealership ever- They made the whole experience amazing! The whole process was easy and swift. Thank you for all your help.

By Daisi P on 09 February 2020 | Purchase not verified

Dealers weren’t there during open hours so had to call them to come let us see a car we saw online. Car was battered with awful tyres and hidden in back corner. Engine did not start and the car was definitely not worth even half the asking price.

By Zita F on 30 December 2019 | Purchase not verified

Absolutely unacceptable service. Rude staff. Bought a car that as misfiring. They promised to have it fixed, nothing has been done. I wasn't informed that the tax had not been paid 10 months back. Messages ignored. Absolute disgrace, NOT RECOMMENDED.

By Muhammad Farrukh B on 08 October 2019 | Purchase not verified

Huge disappointment to see the difference between actual car and the pictures shown in advert. Lots of dents and scratches on the exterior of car apart from age related marks that were neither mentioned in the advert nor on the phone. Wasted my whole day and money, travelled from leicester to hounslow expecting to buy the car but turned out to be exact opposite to my high expectations.

By Charles R on 30 April 2019 | Purchase not verified

I went there to buy a Mini recently. The car was very dirty but looked ok. We went for a test drive and it had a knock from the rear end and the front tyres were worn. I was told the tyres would be replaced and it would have a full MOT test. I picked the car up the next day with it'sMot. I was given a Lambda (O2) sensor by the seller as he told me the engine management light had just come on and he had no tools to replace it available. When I got home it was booked in for the Lambda sensor and I was told it was a Mot failure. The rear brakes were worn and the warning light wires had been cut. All of the emisions were too high and the rear bushes were worn. The replacement tyres fitted were 2nd hand and used as was the sensor I was given. It has cost me over £500 to fix and although the garage promised to pay me £150 towards costs this has not arrived. They offered to fix the car but as they had already given me 2nd hand parts I wasn't happy with this.

By anna W on 15 November 2018 | Purchase not verified

Every staff member we spoke to was super friendly and helpful. They all seemed to know their jobs really well and made sure we were not waiting around too long. A very big thank you to all the staff at heathrow trade centre

By jack P on 15 November 2018 | Purchase not verified

Got a Suzuki Swift last week and the whole process of buying was very good carried out. The salesman treated me and my wife in a lovely way, plus he was really experience about card. All sorted out shortly so get there by train and left driving the car we wanted. Totally recommended.

By Wieslawa K on 09 November 2018 | Purchase not verified

I’ve bought a Nissan Note from them and was told it’s in excellent condition, but it turned out they’ve removed connections between check engine light and fuses so it doesn’t light up (which is illegal in the UK) and the shock absorber springs are gone. Now they refuse to repair it or give me my money back saying it wasn’t them who sold the car to me, but an independent dealer renting out an office at their premises. Don’t buy from them unless you want to lose money, time and health.

By Jay H on 05 August 2018 | Purchase not verified

Reported seller for lying on ad. Red seat Ibiza, seller claims car bodywork in EXCELLENT condition, yet the pic of the car shows massive dent on bonnet, nowhere in description does it state about dent. As a dealer you should be more responsible in vehicle description.

By Nida I on 09 July 2018 | Purchase not verified

Not a good Experience. Bought Car from Heathrow Trade Centres on 23 June 2018. Although it was told that recently service was done and MOT is till May 2019, I received engine light with anti-pollution system failure warning. I requested for refund but Agent asked me he will not fix the problem nor he will return the car.