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Customer reviews of Terminal Cars

At Terminal Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Terminal Cars

Terminal Cars

Based on 25 customer reviews

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  • 5

    fast and easy process

    By Bill W on 01 February 2018 | Verified purchase

    Bhought Hyundai coupe great car Great service it was really quick Thanks ssr motors

  • 5

    Misleading information

    By Tre S on 17 September 2020 | Purchase not verified

    Came in to view a car. was told warranty was given on the car and assured everything was fine. once i checked the car the boot never opened, the boot handle was broken and on top of that was told the car had no dents or scratches but it did and also was very dirty. No warranty on a car is always a red flag so be aware.

  • 5

    No Valet done

    By Trevor M on 26 August 2020 | Purchase not verified

    A good priced car, in fair condition. I arranged for a transport company to collected the car, as I was not available at the time to collect it. I was in contact with the dealer numerous times over the phone, before the car was collected by the transport company , and they assured me more than once that the car would be fully valeted, before the car was collected. This was not done, and I found the interior of the car to be filthy when I collected it from the transport company. I was disappointed with this, to say the least. Not a major complaint I know, but very annoying none the less.

  • 5


    By Ikhlas I on 05 June 2020 | Purchase not verified

    The best dealership ever- They made the whole experience amazing! The whole process was easy and swift. Thank you for all your help.

  • 5

    Avoid please

    By Daisi P on 09 February 2020 | Purchase not verified

    Dealers weren’t there during open hours so had to call them to come let us see a car we saw online. Car was battered with awful tyres and hidden in back corner. Engine did not start and the car was definitely not worth even half the asking price.

  • 5


    By Zita F on 30 December 2019 | Purchase not verified

    Absolutely unacceptable service. Rude staff. Bought a car that as misfiring. They promised to have it fixed, nothing has been done. I wasn't informed that the tax had not been paid 10 months back. Messages ignored. Absolute disgrace, NOT RECOMMENDED.

  • 5

    Huge Difference in Actual car and advert pictures

    By Muhammad Farrukh B on 08 October 2019 | Purchase not verified

    Huge disappointment to see the difference between actual car and the pictures shown in advert. Lots of dents and scratches on the exterior of car apart from age related marks that were neither mentioned in the advert nor on the phone. Wasted my whole day and money, travelled from leicester to hounslow expecting to buy the car but turned out to be exact opposite to my high expectations.

  • 5

    Terrible. Very disappointed.

    By Charles R on 30 April 2019 | Purchase not verified

    I went there to buy a Mini recently. The car was very dirty but looked ok. We went for a test drive and it had a knock from the rear end and the front tyres were worn. I was told the tyres would be replaced and it would have a full MOT test. I picked the car up the next day with it'sMot. I was given a Lambda (O2) sensor by the seller as he told me the engine management light had just come on and he had no tools to replace it available. When I got home it was booked in for the Lambda sensor and I was told it was a Mot failure. The rear brakes were worn and the warning light wires had been cut. All of the emisions were too high and the rear bushes were worn. The replacement tyres fitted were 2nd hand and used as was the sensor I was given. It has cost me over £500 to fix and although the garage promised to pay me £150 towards costs this has not arrived. They offered to fix the car but as they had already given me 2nd hand parts I wasn't happy with this.

  • 5

    i love my car more and more every day

    By anna W on 15 November 2018 | Purchase not verified

    Every staff member we spoke to was super friendly and helpful. They all seemed to know their jobs really well and made sure we were not waiting around too long. A very big thank you to all the staff at heathrow trade centre

  • 5

    best service i have experienced

    By jack P on 15 November 2018 | Purchase not verified

    Got a Suzuki Swift last week and the whole process of buying was very good carried out. The salesman treated me and my wife in a lovely way, plus he was really experience about card. All sorted out shortly so get there by train and left driving the car we wanted. Totally recommended.